TERMS OF WEBSITE USE

Please read these Terms of Website Use (“Terms”) carefully before using our website.

1. Who are we and how to contact us

www.hopesolutions.services (our “site”) is a website operated by Hope Solutions Services Ltd, a company registered in England and Wales with company number 11152612 and its registered address at St Lawrence Lodge, 37 Chamberlain Street, Wells, Somerset, BA5 2PQ (“Hope Solutions”, “we” or “us”). Our correspondence address is hello@hopesolutions.services.

To contact us, please email hello@hopesolutions.services.

2. By using our site, you accept these Terms

By using our site, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, please do not use our site. 

3. We may make changes to these Terms

We may amend these Terms from time to time. Every time you wish to use our site, please check these Terms to ensure you understand the terms that apply at that time. These Terms were most recently updated in August 2021.

4. There are other terms that may apply to you

These Terms refer to the following additional terms, which also apply to your use of our site:

1. Our Privacy Policy explains how we process any personal data you provide to us. By using our site, you consent to such processing. 

2. Our Cookie Policy provides information about the cookies placed on our site.

5. We may make changes to our site

We may update and change our site from time to time to reflect changes to our services, our users' needs and our business priorities. Our site is made available free of charge.

Our site is provided on an ‘as-is basis.’ We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. 

6. We may transfer this agreement to someone else

We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under a contract.

7. How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by trademark registrations, copyright laws and treaties around the world. All such rights are reserved.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us.

8. Do not rely on information on this site

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our site is accurate, complete or up to date.

9. Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other side, nor may you create a link to any part of our site other than the home page. 

We reserve the right to withdraw linking permission without notice. 

If you wish to link to or make any use of content on our site other than that set out above, please contact us on, hello@hopesolutions.services.

10. We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

11. Site security and viruses

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attack our site in any way or attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. 

We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

12. How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

13. Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so.  

This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Please note that we only provide the site to you for your domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. 

14. Which country’s laws apply to any disputes?

These Terms, their subject matter and their formation, are governed by English law. You and we both agree that we will both first attempt to settle any dispute by negotiating in good faith, failing which the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.