COOKIE POLICY

1. WHAT IS THIS COOKIE POLICY FOR?

Our site, www.hopesolutions.services (the “Site”) uses cookies, pixels and similar tracking technologies (“Cookies”) to improve your experience when you use the Site.

This Cookie Policy describes the Cookies Hope Solutions Services Limited (“we”) may use on the Site and why. By using the Site, you consent to our using cookies as described in this policy. 

2. WHAT ARE COOKIES?

Cookies are small pieces of data that are stored on your computer/device when you access a website. They enable computer servers to collect information from your computer/device about how you interact with websites. For more information about cookies see: www.allaboutcookies.org.

Pixels are often used in conjunction with cookies. Pixels are also known as web beacons or web bugs and are small blocks of code on webpages / in emails that e.g. allow us to see how many people have visited a webpage. 

3. HOW WE USE COOKIES

We use Cookies to help us understand how you use our Site and to provide you with a user-friendly experience when you access it. For example, by using information about your previous visits to our Site, we can tailor content to match your particular interests when you revisit our Site. 

We may also use Cookies for the following purposes:

  • Security: We may use Cookies to enable security features on our Site and to help us detect any security threats or potential illegal activity;

  • Performance: We may use Cookies to collect information about how you interact with our Site, for example which webpages you use most often. We may also use Cookies to highlight services which we think will be of interest to you based on your previous use of our Site. To help us monitor visitor traffic to our Site and understand how our Site is used, we have enabled a third-party software tool, ‘Google Analytics’ to collect data about traffic to our Site. You can opt-out of Google Analytics by clicking here. 

  • Functionality: Some Cookies allow our Site to remember information from your previous visits, such as contact details which you previously submitted. For example, if you complete a form on our Site we may (with your consent) use a cookie which will mean that the Site remembers your details if you later use the same computer/device to complete another form on our Site. These Cookies may also be used to provide information you request, such as newsletters.

  • Strictly Necessary Cookies: some Cookies are essential to enable you to navigate our Site or to enable you to receive a particular service you have requested. Such Cookies are regarded as ‘strictly necessary’ and we do not need to ask your permission to use them.

4. HOW TO DISABLE COOKIES

You can disable Cookies by adjusting the settings on your web browser (e.g. Internet Explorer; Safari; Chrome). This may affect your ability to fully use our Site.

5. CONTACT

We are Hope Solutions Services Ltd. Our registered office is located at St Lawrence Lodge, 37 Chamberlain Street, Wells, Somerset, BA5 2PQ. We are a limited company registered in England with company number 11152612. If you have any questions about this Cookie Policy, please email hello@hopesolutions.services.


 
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